The Australian health system is complex. Rules, funding pathways, eligibility criteria, and service structures vary across settings and change over time. Many people find it difficult to understand what services exist, how different parts of the system connect, and where to look for accurate information. Know Your Care was established to provide general, structured explanations of the system.

About Know Your Care

Mission Statement

Our mission is health system literacy. Our goal is to help understand the system, empower your voice and help navigate with clarity.

We aim to:

Explain how different parts of the Australian health system fit together
Clarify common areas of confusion
Outline general pathways people may encounter
Direct readers to authoritative, official sources

Key Information

How We Approach Information

All content on this website is:

General in nature
Based on publicly available information
Structured to improve understanding of the health system
Reviewed with the intention of clarity and neutrality

Information is presented as a starting point only. Readers are expected to verify details directly with official sources and discuss individual circumstances with their healthcare providers or relevant authorities.

Independence

Know Your Care is operated by CoreMedIQ Pty Ltd.

It does not:

Sell health services
Provide referrals
Receive payment for directing users to services
Provide personalised advice
Provide personalised advice
Approve or deny access to services
Influence government or insurer decisions
Replace conversations with healthcare professionals

The site exists to improve understanding, not to influence healthcare decisions.

We are not a government body and are not affiliated with any department, regulator, policy committee, or funding authority.

What This Website Is

This website is:

An educational resource
A system overview guide
A tool to support informed conversations

It is not:

A substitute for medical advice
A treatment planning service
An eligibility determination service
A government information portal
A complaints body
A patient advocacy service

Accessing this website does not create any advisory or professional relationship.

Your Responsibility as a Reader

Healthcare decisions depend on individual circumstances, clinical judgement, and official criteria.

Readers are responsible for:

Checking official government websites for the most current information
Confirming eligibility with relevant agencies
Discussing personal health matters with qualified healthcare providers

System rules, funding arrangements, and program criteria may change without notice.

Ongoing Review

We aim to review content periodically to maintain general accuracy. However, we cannot guarantee that all information reflects the most recent policy updates at all times.

Where possible, official government sources are referenced to allow readers to verify information directly.

If you have general feedback about clarity or structure, you may contact us. We do not provide personalised responses or case-specific guidance.